We have found Tracy McCarthy and her staff to be competent, knowledgeable, and very easy to work with. They are essentially the face of the Business Council when contacting members about advertising, and we have every confidence in their professionalism when dealing with our members. Each year, they propose several designs and work with us to determine the “look” of the Directory and try to keep some sense of continuity while also differentiating it from the prior editions. Tracy and her staff also work with us on the timeline, meet the deadlines that they have agreed to, and provide tremendous assistance and flexibility in helping us stay on track to produce the Directory in the designated timeframe.
Karen M. DelVecchio, IOM
Executive Vice President